Emergency Contacts

Emergency Claims Assistance After Hours
For matters that require emergency assistance, please contact your broker manager directly or alternatively we provide you with immediate after hours support numbers below for the corresponding insurers
For immediate After Hours Support please consider contacting the relevant insurer directly or follow up a call to our office where your message will be returned. If contacting the Insurer directly please have your Policy Number Reference ready so the claim can be attended too more efficiently

Insurers 
Insurer
Policy/ Claim Type
Phone
Email
QBE Insurance Australia
Home Claims
1800 023 387
Commercial Claims
Motor Claims
Allianz Australia Insurance
Home Claims
1300 858 649
Commercial Claims
Motor Claims
Zurich Australian Insurance
Commercial Claims
(03) 9940 6555
For Commercial Claims
For Motor Claims
Motor Claims
CGU Insurance
Home Claims
(03) 9093 4028
Commercial Claims
(03) 9601 8668
Motor Claims
(03) 9093 4038
AAI t/as Vero Insurance
Home Claims
1300 888 073
To Lodge Claims
Existing Claims
Commercial Claims
Motor Claims
Calliden
Home Claims
1800 805 899
 
Commercial Claims
1800 805 899
Broker Contacts
Tony Giacobbe
0425734410
 
Damian Petruccelli
0425734409
 
Glass

O’Brien's
1800 800 889

Water / Flood / Burglary damage

Pattersons Insurerbuild
1300 722 272
Fire/ Burglary/ Storm
Bay Building Services
03 9696 8056
Fire/ Burglary/ Storm
Johns Lyng Group
1300 73 6000
Fire/ Burglary/ Storm
Drytron
131 250
Water-Carpets
Steamatic
1300 764 344
Water-Carpets